Service Scope and Contract Acceptance
The Service is provided as a SaaS platform for firm applications, public listing, matching, time reporting, member access, and fee invoicing.
MVP functionality and any add-on services are defined in product scope and published documentation.
Published terms and pricing terms form part of the agreement when an identified representative expressly accepts them in the Service or in writing. For an existing customer, a new material version becomes binding only after that express acceptance; publication or continued use alone does not replace acceptance.
Submitting a listing application does not by itself mean that the firm accepted the agreement.
Public matched interest leads are shared with a limited number of selected firms that match the consultant's choices, not the whole market. Direct interest in a specific firm is sent only to that chosen firm.
Definitions and Commercial Attribution
A Platform-Sourced Consultant is a consultant whose identifiable interest lead or contact details were made available to Customer through the Service by a direct or matched interest lead, where that disclosure can be evidenced by Service logs. The match status applies to the relationship between the consultant and Customer under the organisation number covered by the agreement.
If Customer already had a documented active commercial relationship with the consultant when the information was made available, Customer must notify Provider without undue delay and provide reasonable evidence. Provider will then document whether the relationship should not be classified as Platform-Sourced.
Classification as a Platform-Sourced Consultant has no contractual expiry and does not end when an assignment ends, the parties later communicate directly, Customer pauses, is unlisted, terminates the agreement, is suspended, or is later reactivated. The classification does not by itself create a fee during an Inactive Period.
An Active Period is the period from the date Customer has both been activated and expressly accepted the applicable terms until the unlisting date determined under the pricing and cancellation terms or a written wind-down agreement. Pausing the public profile or receipt of new interest leads does not end the Active Period.
An Inactive Period is the period after the unlisting date and before a later reactivation date.
Customer Responsibilities
Customer is responsible for correct account details, integration access, and permissions.
Customer is responsible for compliant use under applicable laws and internal policies.
During an Active Period, Customer must ensure that all fee-bearing time performed by a Platform-Sourced Consultant in an assignment entered into, staffed, administered, or invoiced by Customer is correctly reported and reviewed in the Service. This also applies where the assignment is handled through an affiliated company or an intermediary acting for Customer.
When Customer receives an interest lead through the Service, Customer may use the data only to follow up that specific request. Customer must not resell the data, use it for unrelated marketing, or retain it longer than necessary for the purpose.
If Customer has already accessed an interest lead, later withdrawal cannot guarantee erasure of the data from Customer's own systems. Customer must not treat a withdrawn interest lead as active.
Circumvention, Suspension, and Unlisting
Customer must not, itself or through an affiliate, intermediary, or other person acting for Customer, conceal, fail to report, misclassify, or move an assignment for the purpose of avoiding time reporting or the platform fee. A bona fide dispute concerning the consultant relationship, hours, or fee basis that is raised promptly does not by itself constitute circumvention.
A material, intentional, or repeated failure to report Platform-Sourced Consultant time is a material breach. Provider may temporarily suspend access during an investigation and, after written notice and a reasonable opportunity for Customer to respond or cure, terminate and unlist Customer.
Immediate temporary suspension may occur where necessary to stop ongoing or repeated circumvention or protect the Service. Accrued fees and Customer's duty to cooperate with an accurate final reconciliation survive suspension, unlisting, and termination.
Unlisting and Reactivation
Voluntary unlisting, the unlisting date, wind-down of ongoing assignments, and final invoicing are governed by the published pricing and cancellation terms and any written wind-down agreement.
After the unlisting date, Customer is not entitled to public listing, new interest leads, matching, or the Service's ordinary commercial functionality. Provider may retain limited access or provide another channel for final invoices, disputes, exports, support, and legal obligations.
On reactivation, Customer must expressly accept the then-current terms and pricing terms. From the reactivation date, the reporting and fee obligation applies to every consultant previously classified as Platform-Sourced.
Time performed during an Inactive Period is not charged retroactively unless expressly included in a written wind-down agreement.
Other Prohibited Use
The Service must not be used for fraudulent activity, unauthorized access, or prohibited data processing.
Provider may temporarily restrict access in response to a security risk or another material breach.